How can I return my order or an item?

As per your right of withdrawal, you may return any or all of the items in your order within 14 days of receipt. A return fee of $7 will be deducted from the amount that is refunded for your order.

A declaration of your return is required. To obtain this, you have several options:

• scan the QR Code found on the card inserted into your package
• go to the "My Account" area
• click directly on this link.

You can then download the shipping documents as well as your return label.